Access policy

Refund Policy.

A short policy for lifetime access, vouchers, and account activation issues.

Digital lifetime access

machinelearning.co.id sells digital access to labs, articles, and learning features. Once active, the material can be used immediately through the account.

Review period

If a technical issue prevents a purchased package from opening after activation, contact admin within 7 days so the access can be checked or repaired.

Limited refund

A refund may be considered when access cannot be delivered and the issue cannot be resolved. Packages that have been successfully activated and used are generally non-refundable because they are digital products.

Vouchers and bundles

Each voucher is linked to a specific product. If the code is wrong, expired, or already used, contact admin with the code and account email.

Support details

Include the account email, package name, voucher code when available, and a short timeline so the issue can be checked quickly.

Need help?

Open My Account to check access, or contact admin with your account email and package details.