Purchase policy

Refund Policy.

A short policy for classes, consultations, and account activation issues.

Digital class access

machinelearning.co.id provides digital classes through Learning Path. Once access is active, the material can be used immediately through the account.

Review period

If a technical issue prevents a purchased class from opening, contact us within 7 days so the access can be checked or repaired.

Limited refund

A refund may be considered when class access cannot be delivered and the issue cannot be resolved. Access that has been successfully activated and used is generally non-refundable because it is a digital product.

Consultation

A consultation can be rescheduled before the agreed session begins. Work already completed during a session cannot be refunded.

Support details

Include your account email, class or consultation name, and a short timeline so the issue can be checked quickly.

Need help?

Open My Account to check class access, or email hello@machinelearning.co.id.